Welcome to Chess Coach. This privacy policy outlines our commitment to handling your personal data with the utmost integrity and adhering to the highest standards for data privacy, transparency, and compliance with all applicable policies and agreements on both Google Play Store and Apple App Store.
We prioritize your privacy and want to assure you that Chess Coach does not collect, store, or share any personal data during gameplay, ensuring a secure and worry-free experience.
However, users are required to provide their first name, last name, and email to create an account. This information is strictly used for profile maintenance and user identification. We assure you that you will never receive marketing emails from us, and your data will never be shared with any third parties.
Furthermore, Chess Coach strictly adheres to the Google Play Developer Content Policy, the Google Play Developer Distribution Agreement, and the Apple App Store Review Guidelines, ensuring full compliance with industry standards across all platforms.
Chess Coach offers monthly and yearly subscriptions for premium features. All financial transactions and payment data are handled natively and securely through the Google Play Store or Apple App Store. Chess Coach does not collect or store your credit card information, billing address, or other payment-related details.
To improve the App's performance and enhance user experience, we use diagnostic and analytics tools such as Mixpanel and Google Analytics. These tools help us understand how users interact with the App, identify performance bottlenecks, and refine our features.
This data is collected in an aggregated or pseudonymized form and is used solely for performance monitoring and feature optimization. It is not used for tracking your activity across other apps or websites, nor for targeted advertising purposes.
Chess Coach uses native platform services (Google Play Billing and Apple In-App Purchases) to facilitate secure payments. We also utilize Google Analytics and Mixpanel for service improvement, as detailed in the Analytics section. You can learn more about how these services protect your data by reviewing their privacy policies:
Aside from these essential platform and analytics services, we do not integrate third-party services that might collect or store your personal information.
We retain your personal data (name, email) only for as long as your account remains active or as needed to provide services to you. Your information may be stored and processed on servers located outside of your home country (including the United States). By using the app, you consent to these transfers.
While Chess Coach is suitable for players of all ages—with a 3+ content rating on the Google Play Store and a 4+ rating on the Apple App Store—we do not knowingly collect personal data from children under the age of 13 (or under 16 in the European Economic Area). Account creation, which requires providing a name and email address, is intended strictly for users who are at least 13 years old (or 16 in the EEA), or must be performed with the direct supervision and consent of a parent or legal guardian. If you are a parent or guardian and believe your child has created an account and provided personal data without your consent, please contact us at [email protected] so we can promptly delete the account and associated information.
Depending on your location, you may have the following rights regarding your personal data:
In compliance with Google's and Apple's data privacy policies, users can request data deletion at any time. To submit a request for account and data deletion, please visit https://chesscoachpro.com/delete-account.html. This ensures your data is promptly and securely removed from our records.
We reserve the right to make updates to this privacy policy as necessary. Any changes to the policy will be promptly reflected on this page, so you are always informed. By continuing to use Chess Coach after any updates, you agree to the modified policy.
If you have any questions or concerns regarding our privacy policy, please feel free to reach out to us at [email protected]. We value your privacy and are here to ensure your experience with Chess Coach is secure and enjoyable.